• Use this form to make a enquiry and select the category it is about.
  • Please provide as much information as possible and attach the evidence as required based on the category chosen.
  • If you have different enquiries, please lodge separate General Enquiry Form based on each category.
  • Please note that it may take up to 10 working days for processing.
  • For requests regarding LLN Support, fill out the forms here:
    https://orange.edu.au/forms-and-policies/ and contact the Student Support Services at the reception.


Student Support Department
Mark Category
Re Enrollment Application
Letter - Intake Break
Student ID card Request
Course Deferment / Suspension / Cancellation Request
Make a Complaint
Make an Appeal
Transfer to other Provider
Letter - Invitation (Family Member)
Learner App Access (Wisenet)
Reset Orange Email Password
Moodle Related Enquiry OC
Medical Leave Request
Change in Timetables
Vocational / Work Placement
Bring Your Own Device (BYOD)
COE related all queries
Letter - Course Confirmation
Tool Kit Request
Expression of Interest (Reassessment)
Accommodation and General Welfare Queries
Training Department
Mark Category
Training Feedback
Accounts Department
Mark Category
Fees Confirmation Letter / Fees Receipt
Fees Extension
Payment plan request
Fees Enquiry
Invoice Required
Refund Request
Academic Department
Mark Category
Interim Transcripts Request
Assessment Extension Request
Letter - Course Progress
Credential Request
Credit Transfer Application Form
Assessment Query
Other Query
Mark Category
Other General Request